The primary area of responsibility is to support the ICCU network and VoIP systems through operational tasks and troubleshooting issues. This role performs high quality support work, customer service, and interacts between all areas of IT and the business as necessary.

Do you enjoy guiding people to the help they need? Do you love learning how to solve new puzzles? Are you someone who regularly keeps a positive attitude and a smile on your face? If so, you could be the perfect candidate for our Member Service Specialist role at Idaho Central Credit Union!   Idaho Central Credit Union’s mission is to help our...

Do you enjoy talking to people and helping them solve problems? Do you enjoy setting and reaching challenging goals? Do you love learning how to solve new puzzles?   If so, you could be the perfect candidate for our Member Contact Center Agent role at Idaho Central Credit Union!  

Do you enjoy guiding people to the help they need? Do you love learning how to solve new puzzles? Are you someone who regularly keeps a positive attitude and a smile on your face? If so, you could be the perfect candidate for our Member Service Specialist role at Idaho Central Credit Union!   Idaho Central Credit Union’s mission is to help our...

Supervise ICCU’s fraud program including strategic direction, communications, cross-department collaboration, reporting, and executive engagement. Establishes a tone of discernment in the way the team treats members’ victims versus fraudsters differently. Supervises the fraud function, including Fraud Officers, Fraud Intern, and the processes and systems associated with it. Leverages data analytics to identify root-cause of fraudulent events, cluster and segmentation analysis, trend analysis, and proactively recommends both preventive and detective measures. Responsible for the protection of the Credit Union and members from fraud, including managing fraud alerts and fraud investigations,...

Supervise ICCU’s fraud program including strategic direction, communications, cross-department collaboration, reporting, and executive engagement. Establishes a tone of discernment in the way the team treats members’ victims versus fraudsters differently. Supervises the fraud function, including Fraud Officers, Fraud Intern, and the processes and systems associated with it. Leverages data analytics to identify root-cause of fraudulent events, cluster and segmentation analysis, trend analysis, and proactively recommends both preventive and detective measures. Responsible for the protection of the Credit Union and members from fraud, including managing fraud alerts and fraud investigations,...

The Compliance Risk Supervisor will supervise the Compliance Analysts, Senior Compliance Analysts, Bank Secrecy Act (BSA) analysts, and Fair Lending Officers and the processes and systems associated with their duties and responsibilities while coaching and training them to performance excellence. Review workpaper, Compliance Assessment reports, and prepare Compliance Annual Plans, and any ad-hoc requests from the AVP of Compliance or VP of Risk Management. Additionally, will interpret and summarize regulatory guidance for applicability, drive internal process improvements, create, and leverage data analytics dashboards for compliance risk monitoring, and manage, summarize, and provide recommendation...

The Compliance Risk Supervisor will supervise the Compliance Analysts, Senior Compliance Analysts, Bank Secrecy Act (BSA) analysts, and Fair Lending Officers and the processes and systems associated with their duties and responsibilities while coaching and training them to performance excellence. Review workpaper, Compliance Assessment reports, and prepare Compliance Annual Plans, and any ad-hoc requests from the AVP of Compliance or VP of Risk Management. Additionally, will interpret and summarize regulatory guidance for applicability, drive internal process improvements, create, and leverage data analytics dashboards for compliance risk monitoring, and manage, summarize, and provide recommendation...

 Do you enjoy guiding people to the help they need? Do you love learning how to solve new puzzles? Are you someone who regularly keeps a positive attitude and a smile on your face? If so, you could be the perfect candidate for our Member Service Specialist role at Idaho Central Credit Union!