Develop and administer secondary market initiatives.  Help manage, hire, train and develop new and existing Mortgage Secondary team members. In addition, manage team workflow and help with daily workflow.

• Act as a liaison to investors and maintain favorable relationships with them.
• Support the implementation of a prudent hedging strategy for ICCU’s mortgage pipeline, observing and acting upon errors in data, process, or strategy.
• Provide input to strategic decisions that affect the pricing, hedging or execution of the mortgage loan pipeline.
• Resolve escalated loan issues, remediating problem loans to minimize losses to ICCU.
• Oversee shipping and trailing documents to ensure all loan deliveries fully comply with all investor eligibility and documentation requirements.
• Identify track and monitor trends and avoidable upstream loan-related errors; work across functions to develop complex solutions, improvements, and stop-gaps.
• Provide data and reports to senior-level management as needed.
• Support ICCU’s lock desk as needed. Assist in pricing of loan exception requests and executing decisions of changes to lock terms.
• Focus on continual compliance and improvement of policies, procedures and processes falling under scope of authority.
• Supervise, coach, and develop the Mortgage Secondary team.
• Prepare daily rate and determine which investor we should sell to/set rates to.
• Focus on improving team's service level to team members.
• Manage productivity and workflow efficiency.
• Stay current on industry trends, best practices, and vendor opportunities.
• Assist in vendor/investor management and relations.
• Manage gross yield spreads.
• Additional duties as assigned.

Bachelor's degree in relevant field required. 3-5 years of experience preferred. Excellent communication and interpersonal skills. Ability to always maintain the confidentiality of Credit Union and member records.

Performance Standard:

A demonstrated cooperative and positive attitude towards members and other Credit Union staff. Dedicated to serving our internal team members and holding team members accountable for the Credit Union’s service standard. Be able to diagnose and solve complex problems. Professional in appearance, attendance, quality, and quantity of work performed. Ability to work under pressure and through conflicting situations. Must be willing

Physical Requirements:

• Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).
• Sit for extended periods of time.
• Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
• Repetitive motion using wrists, hands, and fingers.
• Reach keyboards.
• Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at Idaho Central Credit Union to obtain employment.

Idaho Central Credit Union is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.