• IT - Business Systems Supervisor

    Posted Date 41 minutes ago(10/15/2018 4:49 PM)
    Job ID
    4400 Central Way
    # of Openings
    Information Technology
    Postal Code
  • Overview

    • Do you take pride in knowing you are helping to make things happen?
    • Can you work in a relationship with other people where it requires ongoing flexibility?
    • Do you have an upbeat, positive attitude?
    • Are you good at problem solving?


    If you can answer yes to these questions, Idaho Central Credit Union may have an opportunity ideally suited for you.


    As a Systems Administrator Supervisor your primary function is to supervise for a team of Systems Administrators. You will perform system updates, testing/coordinating new feature rollouts, and identifying new opportunities within the application to meet Credit Union growth and strategic goals.



    1. Supervise assigned staff, including scheduling; assigning and directing work; orienting new employees; overseeing or conducting training; coaching; completing team responsibility for evaluating and appraising work; addressing complaints and resolving problems taking disciplinary action; and ensuring quality of work.
    2. Determines appropriate support for each software system.
    3. Effectively and quickly resolve day-to-day system issues working with team members and 3rd party vendors.
    4. Support implementation of new releases of the software, including impact analysis, regression testing, scheduling, and change management.  Support change rollout to production, test, training and development environments.
    5. System configuration and maintenance activities of multiple systems.
    6. Identify, troubleshoot, and resolve complex system issues as reported by end users.
    7. Develops and maintains policies and procedures including documentation for backup and restoration of host operating systems and host-based applications.
    8. Mapping and documenting interfaces between systems.
    9. Perform advance level SQL coding for data mining, building reports, creating formatted data files, and researching data integrity issues.
    10. Ensuring that budgets are adhered to and deadlines are met.
    11. Support implementation of a new systems including data migration.
    12. Planning and working flexibly to meet deadlines.
    13. Keeping up to date with technical and industry developments.
    14. Other duties and projects as assigned.





    Bachelor’s degree in Computer Science, Computer Information Systems, (or related field) required. 7+ years’ experience with relevant systems, required. 2+ years’ supervisor and/or management experience required.  Willingness to work occasionally outside of normal business hours. Excellent oral and written communication skills. Demonstrated ability to work independently, as well as part of a project team in a cooperative effort.  Ability to prioritize, meets deadlines, and manages changing priorities with limited direction.  Able to demonstrate advanced SQL coding for data mining and building reports.


    Broad knowledge of hardware, software and programs. Ability to learn quickly, contribute to a team effort and work on multiple, time-critical projects simultaneously. Logical, process-oriented thinker with a natural sense of urgency.

    Good interpersonal and client-handling skills with the ability to manage expectations and explain technical details. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.


    Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).  Sit for extended periods of time.

    Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc. Repetitive motion using wrists, hands, and fingers. Reach keyboards.


    (Keywords: Information Technology, Systems, Administrative, Administrator, Bank, Banking, Finance)


    Must be eligible for membership at Idaho Central Credit Union to obtain employment. 



    Idaho Central Credit Union is a dynamic financial institution that is focused on helping our members achieve financial success.  Established in 1940 we have become the largest and fastest growing financial institution in the state of Idaho. ICCU was voted for large companies the Best Place to work in Idaho.  We have also been named by S&P Global Market Intelligence as the top performing credit union in the nation.  We are a talent based organization looking for talented individuals to help our members achieve financial success.


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