Information Technology Intern

3 weeks ago(11/30/2017 1:15 PM)
Job ID
4400 Central Way
# of Openings
Hidden (14742)


  • Do you take pride in knowing you are helping to make things happen?
  • Can you work in a relationship with other people where it requires ongoing flexibility?
  • Do you have an upbeat, positive attitude?


If you can answer yes to these questions, Idaho Central Credit Union may have an opportunity ideally suited for you.


We are looking for an intern to support the Information Technology Department. As an Information Technology Intern, your main responsibility will be to assist with various IT projects and tasks to gain understanding of how technology is implemented and used within the organization.


  1. Provide first line response for users requiring assistance with information technology issues and problems.
  2. Assist with onboarding of new users including set  up and maintenance of users within the ICCU domain
  3. Diagnose and resolve hardware and software issues using available information resources.
  4. Identify and escalate situations requiring urgent attention
  5. Perform timely system configuration modifications, software package installs, software default setting updates, etc as required
  6. Performs regression testing following system updates and bug fixes
  7. Identify defects / bugs, documents testing result, and communicate findings with the proper support team
  8. Configure, test and implement new products and processes, PCs, and approved changes in Beta, Training and Production systems.
  9. Perform ad-hoc system and new PC configuration testing, identify and report usability issues relating to the application, verifying bug fixes provided by developers, and taking appropriate action based on the correctness of the bug fixes.
  10. As assigned, work on auditing various systems and processes.  These would include, but are not limited to, Statement reviews, Active Directory, Oputils, Express Metrix, etc.
  11. Additional projects as assigned.




Current enrollment in college coursework working toward an IS/IT degree. Experience with fixing PC performance issues, diagnosing hardware issues, and statistical data analysis is preferred


Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.  Ability to maintain confidentiality of credit union and member records at all times. 


Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.)  Sit and stand for extended periods of time.  Lift 30-50 pounds of office supplies (money machine, PA system, computer paper, mail, etc.).  Repetitive motion using wrists, and fingers.  Reach keyboards.  Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).


Must be eligible for membership at Idaho Central Credit Union to obtain employment. 



Idaho Central Credit Union is a dynamic financial institution that is focused on helping our members achieve financial success.  Established in 1940 we have become the largest and fastest growing financial institution in the state of Idaho. ICCU was voted for large companies the Best Place to work in Idaho.  We have also been named by S&P Global Market Intelligence as the top performing credit union in the nation.  We are a talent based organization looking for talented individuals to help our members achieve financial success.


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