Mortgage Loan Officer Assistant - Pocatello

1 week ago
Job ID
1045 Yellowstone
# of Openings


Are you eager to deliver first class customer service the first time every time? Do you have a passion for sales, knowing that you are adding value to customers financial portfolios? Do you have an upbeat, positive attitude? If you can answer yes to these questions, Idaho Central Credit Union may have an opportunity ideally suited for you. We are currently seeking a Mortgage Loan Officer Assistant to join our Mortgage Team. As a Mortgage Loan Officer Assistant your primary function is to assist Mortgage Loan Officers in reviewing files for adherence to underwriting standards and ensuring completeness of submission. You will contact borrowers and real estate partners to collect necessary documentation and act as a liaison between origination staff, underwriters, and borrowers.


Idaho Central Credit Union is a dynamic financial institution that is focused on helping our members achieve financial success.  Established in 1940 we have become the largest and fastest growing financial institution in the state of Idaho. ICCU was voted for large companies the Best Place to work in Idaho.  We have also been named by S&P Global Market Intelligence as the top performing credit union in the nation.  We are a talent based organization looking for talented individuals to help our members achieve financial success.


Watch the video below for a glimpse into this position!


  1. Track key dates of transaction.
  2. Maintain borrower contact to ensure follow-up of loan application.
  3. Answer borrower inquiries relating to locked status, and loan application status to ensure quality member service.
  4. Resolve file problems, bottlenecks and qualifying issues throughout production and underwriting process.
  5. Provide administrative support in the collection and preparation of submitting loan application with supporting documentation to processing.
  6. Prepare and deliver initial disclosures for completed applications.
  7. Assist through production and underwriting process.
  8. Prepare and submit loan application to processing, resolve file issues, conversations with borrower, vendors and referral partners.


Bachelor’s Degree or equivalent experience preferred. The ability to work under pressure and organize tasks for optimal sales performance. Excellent communication and people skills.

Must be able to achieve the minimum monthly sales expectations established by the Vice President of Mortgages. Must take pride in department, always meeting and exceeding member’s expectations throughout the mortgage process. Must be professional and courteous in manner, with a focus on attendance, quality, and quantity of work performed. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.


Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.). Sit for extended periods of time. Lift 20-40 pounds of office supplies (copy paper, computer paper, mail, etc.). Repetitive motion using wrists, hands, and fingers. Reach keyboards. Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).


Must be eligible for membership at Idaho Central Credit Union to obtain employment. 



(Keywords: Banking, bank, lending, loans, mortgage, escrow)


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