Are you committed to providing a level of customer service unmatched by the competition? Do you thrive on providing personalized customer service that creates customer loyalty? Are you able to generate interest and “close the deal?" Do you get a lot of satisfaction from responding to the needs of others? Are you a self-starter, do you initiate action? If you can answer yes to these questions, Idaho Central Credit Union may have an opportunity ideally suited for you.
The Business Relationship Officer is responsible for cross-selling and retaining business banking relationships with current businesses at ICCU. This position is also responsible for developing strong branch relationships by attending monthly meetings/HDLs, providing business related training and providing coaching for Business Certified branch team members in order to achieve high performance on business account audits.
The Business Relationship Officer will work with the Business Relationship Account Specialists and Business Loan Officers to serve as the business service and support resource for all branches and departments in the ICCU footprint. Reporting to the Business Relationship Manager, the Business Relationship Officer identifies, pursues and implements growth opportunities with current business members not already served by Business Relationship Officers.
The Business Relationship Officer’s primary means of interacting with members and prospects will be through telephone and email correspondence as well as face to face meetings in a branch. The Business Relationship Officer is responsible for achieving assigned sales and business audit goals.
Idaho Central Credit Union is a dynamic financial institution that is focused on helping our members achieve financial success. Established in 1940 we have become the largest and fastest growing financial institution in the state of Idaho. ICCU was voted for large companies the Best Place to work in Idaho. We have also been named by S&P Global Market Intelligence as the top performing credit union in the nation. We are a talent based organization looking for talented individuals to help our members achieve financial success.
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This position is Spanish Speaking Preferred. Bachelor’s Degree or equivalent experience. One to three years sales experience preferred. Ability to work under pressure and organize tasks for optimal performance. Excellent communication, relationship building and sales skills.
Achieves assigned sales goals. Must take pride in department, always meeting and exceeding member’s expectations. Must be professional and courteous in manner, with a focus on details, attendance, quality and quantity of work performed. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.
Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.) Sit for extended periods of time. Lift 20-40 pounds of office supplies (copy paper, computer paper, mail, etc). Repetitive motion using wrists, and fingers. Reach keyboards. Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc).
Must be eligible for membership at Idaho Central Credit Union to obtain employment.
(Keywords: Business, Banking, Bank, Relationship, Customer Service)