Card Services Assistant

2 weeks ago
Job ID
4400 Central Way
# of Openings
Card Services


Do you take pride in knowing you are helping to make things happen? Can you work in a relationship with other people where it requires ongoing flexibility? Do you have an upbeat, positive attitude? If you can answer yes to these questions, Idaho Central Credit Union may have an opportunity ideally suited for you. At Idaho Central we are Members Serving Members in every aspect of our daily operations.  We are looking for an individual to join our Card Services team as a Card Services Assistant. Your primary function is to perform various clerical duties regarding card servicing by assignment. You will also assist the Card Services Specialists when necessary.



Idaho Central Credit Union is a dynamic financial institution that is focused on helping our members achieve financial success.  Established in 1940 we have become the largest and fastest growing financial institution in the state of Idaho. ICCU was voted for large companies the Best Place to work in Idaho.  We have also been named by S&P Global Market Intelligence as the top performing credit union in the nation.  We are a talent based organization looking for talented individuals to help our members achieve financial success.


Watch the video below for a glimpse into our amazing culture!


  1. Process return mail
  2. Outbound calls to membership regarding outdated contact information
  3. Keying, tracking and completing requests from team members
  4. Answering phone calls
  5. Assisting with projects as needed


High School Diploma or equivalent education. Basic math skills and ability to use a 10-key. Ability to work with little supervision. Must be organized. Knowledge of basic computer skills.


A demonstrated cooperative and positive attitude toward other credit union team members. Must be accurate in verifying and maintaining card holder data and transaction logs. Expectations also include a high level of exactness and organization in a fast paced work environment. A positive attitude and great people skills are needed to provide member and team member service. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.


Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.). Sit for extended periods of time. Lift 20-40 pounds of office supplies (copy paper, computer paper, mail, etc.). Repetitive motion using wrists, hands, and fingers. Reach keyboards. Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).


Must be eligible for membership at Idaho Central Credit Union to obtain employment. 



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